Cookie Policy | Oostadoo

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

How We Use Cookies

Oostadoo uses cookies to:

Keep you signed in: Remember your login session so you don't have to sign in every time
Remember your preferences: Store your language, currency, and display settings
Improve security: Protect your account and prevent unauthorized access
Analyze usage: Understand how visitors use our platform to improve features
Provide better services: Enhance functionality like shopping cart and bookings

Types of Cookies We Use

1. Essential Cookies (Required)

These cookies are necessary for the website to function properly. Without them, you cannot use basic features like logging in or booking lessons.

Examples: Authentication tokens, session management, security cookies

2. Functional Cookies

These cookies remember your preferences and choices (like language or currency) to provide a more personalized experience.

Examples: Language preference, theme settings, dismissed notifications

3. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior.

Examples: Google Analytics, page view tracking, session duration

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

Stripe: For secure payment processing
Google Analytics: To understand how visitors use our website
Daily.co: For video lesson functionality
Supabase: For authentication and database services

These services may set their own cookies. We recommend reviewing their privacy policies to understand how they use cookies.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

Delete all cookies stored on your device
Block all cookies from being set
Block third-party cookies only
Receive a notification before a cookie is set

⚠️ Important: If you disable essential cookies, some features of Oostadoo may not work properly. You may not be able to log in, book lessons, or access your account.

How to manage cookies in popular browsers:

Google Chrome: Settings → Privacy and security → Cookies and other site data
Safari (iOS): Settings → Safari → Block All Cookies
Firefox: Settings → Privacy & Security → Cookies and Site Data
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Your Rights

While the UAE does not have GDPR-style cookie consent requirements, we believe in transparency. You have the right to:

Know what cookies we use and why
Choose whether to accept cookies (except essential ones)
Delete cookies from your device at any time
Request information about the data we collect

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

Questions?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: support@oostadoo.com

Company: The Red Circle LLC

License: 2219276.01 (Sharjah Media City Free Zone)

Related Policies

Privacy Policy

Learn how we collect, use, and protect your personal data

Terms of Service

Read our terms and conditions for using Oostadoo